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Privacy Notice

Privacy and Data Confidentiality

We are leased with your interest in our website. Protection of your privacy is very important to us. Hereinafter we will inform you in detail about the handling of your data.

Ascertainment, Handling and Use of Personal Data

You can visit our site without indicating personal information. We merely store access data without personal reference such as the name of the internet service provider, the site which you visit us from, or the name of the requested data file. These data will solely be evaluated to improve our offerings and do not allow any conclusion to your person. Personal data will only be collected when you voluntarily state them while ordering, opening a customer account, or signing up for our newsletter. We will use your conveyed data without your separate consent solely for handling and completion of your order. With complete execution of the contract and completed payment transaction your data will be blocked for further use and will be deleted after the expiration of the safe-keeping period according to the terms of commercial law and tax law in case yo have not explicitly agreed to further use of your data.

Use of Facebook Social Plug-ins

This website uses so called social plug-ins (“plug-ins”) of the social network Facebook, that is operated by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins are labeled with a Facebook logo or the addition “social plug-in from Facebook” or “Facebook social plug-in”. An overview of the Facebook plug-ins and their look can be found here: .
If you access a page from our website which contains such a pl-in, your browser will directly connect to the servers of Facebook. The content of the plug-in will be transmitted by Facebook directly to your browser which embed it to the website.
By embedding the plug-ins Facebook obtains the information that your browser accessed the according page of our website even if you do not have a Facebook account or are not logged in to yours. This information (including your IP address) will be transmitted directly to a Facebook server in the USA by your browser and be saved.
When logged in to Facebook, Facebook can directly allocate your visit on our website to your Facebook account. If you interact with the plug-ins, such as activating the "like"-button or posting a comment, the according information will be transmitted directly to a Facebook server and saved there. The information will furthermore be published on Facebook and shown to your Facebook friends.
Facebook can use that information for advertising, market research and customized design of Facebook pages. Hereby Facebook creates utilization, interest and connection profiles, for example to evaluate your use of our website in terms of advertisement displayed on your Facebook account, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.
If you do no want Facebook to assign data collected on our website to your Facebook account, then you will have to log out from Facebook before visiting our website.
Intended purpose and extent of data collection and further processing and use of data by Facebook as well as your rights and setting options in order to protect your privacy can be found in the privacy notice of Facebook:

Use of Cookies

A cookie is a small text file that we store on your device if you agree. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below: Strictly necessary cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping basket. Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them in the table below

Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site. For more information about how to change your browser settings, and about cookies in general, you can visit

We are using webanalysis from Google Analytics. This cookie enables us to:

Estimate our audience size and usage pattern. Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted at your individual interests. Speed up your searches. Recognise you when you return to our site. Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

Transmission of Personal Data

Your personal data will be transmitted to the mail-order firm authorized with delivery when necessary. For the execution of the payment we will transmit your payment data to the financial institution authorized with payment.

Data Security

Your personal data will be transmitted encryptedly in the ordering process using SSL certificates. Credit card data will not be saved, but directly collected and processed by our payment service provider Heidelpay. We secure our website and other systems by using technical and organizational steps against loss, damage, access to, manipulation or spread of your data by unauthorized persons. Logging in to your sales account is only possible after entering your personal password. You should always keep you login details confidential and close the browser window after finishing communication with us, especially when sharing your computer with other people.

Use of data when logging on to the e-mail newsletter

When you subscribe to our newsletter, we use the data required for this purpose to send you regularly our e-mail newsletter according to your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact form described below or via a link provided in the newsletter.

Right to Information

According to German Data Protection Act you have the right to be informed free of charge about your stored data as well as the right of adjustment, blocking or deletion of those data.

Contact Person for Data Security

In all cases concerning the use of personal data please contact:
Andreas Walter
Belladonna Naturkosmetik Einzelhandel GmbH
Bergmannstraße 107
D-10961 Berlin
Phone 49.30.6943731