Privacy
1) Information about the collection of personal data and contact details of the responsible person
1.1
We are pleased that you are visiting our website and thank you for your
interest. In the following, we inform you about the handling of your
personal data when using our website. Personal data in this context are
all data with which you can be personally identified.
1.2 The person
responsible for data processing on this website within the meaning of
the General Data Protection Regulation (GDPR) is Belladonna
Naturkosmetik Einzelhandel GmbH, Bergmannstraße 107, 10961 Berlin,
Germany, Tel.: +49 30 6943731, e-mail: info@belladonna-naturkosmetik.de.
The controller of personal data is the natural or legal person who
alone or jointly with others determines the purposes and means of the
processing of personal data.
1.3 This website uses SSL or TLS
encryption for security reasons and to protect the transmission of
personal data and other confidential content (e.g. orders or requests to
the controller). You can recognize an encrypted connection by the
string "https://" and the lock symbol in your browser line.
2) Data collection when you visit our website
When
you use our website for information purposes only, i.e. if you do not
register or otherwise provide us with information, we only collect the
data that your browser sends to our server (so-called "server log
files"). When you access our website, we collect the following data,
which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable : in anonymized form): in anonymized form)
The
processing is carried out in accordance with Art. 6 Para. 1 lit. f
DSGVO on the basis of our legitimate interest in improving the stability
and functionality of our website. The data is not passed on or used in
any other way. However, we reserve the right to check the server log
files retrospectively if there are concrete indications of unlawful use.
3) Cookies
In
order to make visiting our website more attractive and to enable the
use of certain functions, we use cookies, i.e. small text files that are
stored on your terminal device. In some cases, these cookies are
automatically deleted after the browser is closed (so-called "session
cookies"), in other cases, these cookies remain on your end device for a
longer period of time and allow page settings to be saved (so-called
"persistent cookies"). In the latter case, you can find the storage
period in the overview of the cookie settings of your web browser.
If
personal data is also processed by individual cookies used by us, the
processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO
either for the performance of the contract, in accordance with Art. 6
para. 1 lit. a DSGVO in the case of consent given, or in accordance with
Art. 6 para. 1 lit. f DSGVO to protect our legitimate interests in the
best possible functionality of the website and a customer-friendly and
effective design of the page visit.
You can set your browser so that
you are informed about the setting of cookies and can decide
individually about their acceptance or exclude the acceptance of cookies
for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contact
4.1 Rating reminder by ShopVote
If
you have given us your express consent for this during or after your
order in accordance with Art. 6 Para. 1 lit. a DSGVO, we will transmit
your e-mail address to the rating platform ShopVote of Blickreif GmbH,
Schulstraße 46, 80634 Munich (www.shopvote.de), so that they can send
you a rating reminder by e-mail.
You can revoke your consent at any time by sending a message to the data controller or to the rating platform.
4.2
In the context of contacting us (e.g. via contact form or e-mail),
personal data is processed - exclusively for the purpose of processing
and responding to your request and only to the extent necessary for this
purpose. The legal basis for processing this data is our legitimate
interest in responding to your request pursuant to Art. 6 (1) lit. f
DSGVO. If your contact is aimed at a contract, the additional legal
basis for processing is Art. 6 (1) lit. b DSGVO. Your data will be
deleted when the circumstances indicate that the matter in question has
been conclusively clarified and provided that there are no statutory
retention obligations to the contrary.
5) Data processing when opening a customer account
In
accordance with Art. 6 para. 1 lit. b DSGVO, personal data will
continue to be collected and processed to the extent necessary in each
case if you provide us with this when opening a customer account. Which
data is required for opening an account can be found in the input mask
of the corresponding form on our website. Deletion of your customer
account is possible at any time and can be done by sending a message to
the above address of the person responsible. After deletion of your
customer account, your data will be deleted, provided that all contracts
concluded via it have been fully processed, no legal retention periods
are opposed and no legitimate interest on our part in the continued
storage exists.
6) Use of customer data for direct advertising
6.1 Registration for our e-mail newsletter
If
you register for our e-mail newsletter, we will regularly send you
information about our offers. The only mandatory data for sending the
newsletter is your e-mail address. The provision of further data is
voluntary and will be used to address you personally. For the newsletter
dispatch, we use the so-called double opt-in procedure, which ensures
that you will only receive newsletters after you have expressly
confirmed your consent to receive the newsletter by activating a
verification link sent to the specified e-mail address
. By
activating the confirmation link, you give us your consent to use your
personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. In doing
so, we store your IP address entered by your Internet service provider
(ISP) as well as the date and time of registration in order to be able
to track any possible misuse of your e-mail address at a later date. The
data we collect when you register for the newsletter is used strictly
for the intended purpose. You can unsubscribe from the newsletter at any
time via the link provided for this purpose in the newsletter or by
sending a corresponding message to the person responsible mentioned at
the beginning. After unsubscribing, your e-mail address will be deleted
from our newsletter distribution list immediately, unless you have
expressly consented to further use of your data or we reserve the right
to use data beyond this, which is permitted by law and about which we
inform you in this declaration.
6.2 Sending the e-mail newsletter to existing customers
If
you have provided us with your e-mail address when purchasing goods or
services, we reserve the right to regularly send you offers on similar
goods or services to those already purchased from our range by e-mail.
In accordance with Section 7 (3) of the German Unfair Competition Act
(UWG), we do not need to obtain your separate consent for this. In this
respect, the data processing is carried out solely on the basis of our
legitimate interest in personalized direct advertising in accordance
with Art. 6 Para. 1 lit. f DSGVO. If you have initially objected to the
use of your e-mail address for this purpose, no e-mails will be sent by
us. You are entitled to object to the use of your e-mail address for the
aforementioned advertising purpose at any time with effect for the
future by notifying the responsible person named at the beginning. For
this, you will only incur transmission costs according to the prime
rates. After receipt of your objection, the use of your e-mail address
for advertising purposes will cease immediately.
6.3 - Newsletter dispatch via rapidmail
Our
e-mail newsletters are sent via the technical service provider
rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg, Germany ("rapidmail
"), to whom we pass on the data you provided when registering for the
newsletter. This transfer takes place in accordance with Art. 6 Para. 1
lit. f DSGVO and serves our legitimate interest in using an effective
advertising, secure and user-friendly newsletter system. The data
entered by you for the purpose of receiving the newsletter (e.g. e-mail
address) is stored on the servers of rapidmail in Germany.
rapidmail
uses this information to send and statistically evaluate the newsletter
on our behalf. For the evaluation, the sent e-mails contain so-called
web beacons or tracking pixels, which are single-pixel image files
stored on our website. This makes it possible to determine whether a
newsletter message has been opened and which links, if any, have been
clicked on. With the help of so-called conversion tracking, it can also
be analyzed whether a predefined action (e.g. purchase of a product on
our website) has taken place after clicking on the link in the
newsletter. In addition, technical information is collected (e.g. time
of retrieval, IP address, browser type and operating system). The data
is collected exclusively pseudonymously and is not linked to your other
personal data, a direct personal reference is excluded. This data is
used exclusively for the statistical analysis of newsletter campaigns.
The results of these analyses can be used to better adapt future
newsletters to the interests of the recipients.
If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
We
have concluded an order processing agreement with rapidmail, in which
we oblige rapidmail to protect our customers' data and not to pass it on
to third parties.
You can read more information about the data
protection of rapidmail in the privacy policy of rapidmail:
https://www.rapidmail.de/datenschutz
6.4 Goods availability notification by e-mail
For
temporarily unavailable items, you can sign up to receive e-mail goods
availability notifications. In this case, we will send you a one-time
e-mail message about the availability of the item you have selected.
Mandatory information for sending this notification is only your e-mail
address. The provision of further data is voluntary and may be used to
address you personally. For the mail dispatch we use the so-called
double opt-in procedure, which ensures that you will only receive a
notification if you have expressly confirmed your consent to this by
activating a verification link sent to the specified mail address.
By
activating the verification link, you give us your consent for the use
of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. In
doing so, we store your IP address entered by your Internet service
provider (ISP) as well as the date and time of registration in order to
be able to trace any possible misuse of your e-mail address at a later
date. The data we collect when you register for our goods availability
e-mail notification service is used strictly for the intended purpose.
You can unsubscribe from the availability notifications at any time by
sending a message to the responsible person mentioned at the beginning.
After unsubscribing, your e-mail address will be deleted immediately
from our mailing list set up for this purpose, unless you have expressly
consented to further use of your data or we reserve the right to use
data in a manner that goes beyond this, which is permitted by law and
about which we inform you in this declaration.
7) Data processing for order processing
7.1
Insofar as necessary for the processing of the contract for delivery
and payment purposes, the personal data collected by us will be passed
on to the commissioned transport company and the commissioned credit
institution in accordance with Art. 6 Para. 1 lit. b DSGVO.
If we owe
you updates for goods with digital elements or for digital products on
the basis of a corresponding contract, we will process the contact data
(name, address, e-mail address) provided by you when placing the order
in order to inform you personally about upcoming updates within the
legally stipulated period within the framework of our legal information
obligations pursuant to Art. 6 (1) lit. c DSGVO by suitable means of
communication (e.g. by post or e-mail). Your contact data will be used
strictly for the purpose of informing you about updates owed by us and
will only be processed by us for this purpose to the extent necessary
for the respective information.
In order to process your order, we
also work together with the service provider(s) listed below, who
support us in whole or in part in the execution of concluded contracts.
Certain personal data is transmitted to these service providers in
accordance with the following information.
7.2 Use of payment service providers (payment services)
- Amazon Pay
If
you select the payment method "Amazon Pay", the payment is processed
via the payment service provider Amazon Payments Europe s.c.a., 38
avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"),
to which we pass on your information provided during the ordering
process, together with the information about your order in accordance
with Art. 6 (1) lit. b DSGVO. The transfer of your data takes place
exclusively for the purpose of payment processing with the payment
service provider Amazon Payments and only insofar as it is necessary for
this purpose. If cookies, i.e. small text files that are stored on the
end device, are set when using Amazon Pay, this is done exclusively on
the basis of your express consent pursuant to Art. 6 (1) lit. a DSGVO.
This consent can be revoked at any time via the "Cookie Consent Tool"
implemented on the website. At the following internet address you can
obtain further information about the data protection provisions of
Amazon Payments: https://pay.amazon.de/help/82974
- Apple Pay
If
you choose the payment method "Apple Pay" of Apple Distribution
International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork,
Ireland, the payment processing is carried out via the "Apple Pay"
function of your terminal device operated with iOS, watchOS or macOS by
charging a payment card deposited with "Apple Pay". Apple Pay uses
security functions integrated into the hardware and software of your
device to protect your transactions. For the release of a payment, the
entry of a code previously defined by you as well as the verification by
means of the "Face ID" or "Touch ID" function of your terminal device
is therefore required.
For the purpose of payment processing, the
information you provide during the ordering process, together with
information about your order, is passed on to Apple in encrypted form.
Apple then encrypts this data again with a developer-specific key before
the data is transmitted to the payment service provider of the payment
card stored in Apple Pay to carry out the payment. The encryption
ensures that only the website through which the purchase was made can
access the payment data. After the payment has been made, Apple sends
your device account number and a transaction-specific, dynamic security
code to the source website to confirm the success of the payment.
If
personal data is processed during the described transmissions, the
processing is carried out exclusively for the purpose of payment
processing in accordance with Art. 6 (1) lit. b DSGVO.
Apple retains
anonymized transaction data, including the approximate purchase amount,
the approximate date and time, and whether the transaction was completed
successfully. The anonymization completely eliminates any reference to
individuals. Apple uses the anonymized data to improve Apple Pay and
other Apple products and services.
When you use Apple Pay on iPhone
or Apple Watch to complete a purchase made through Safari on Mac, the
Mac and the authorization device communicate over an encrypted channel
on Apple's servers. Apple does not process or store any of this
information in a format that can identify you personally. You can
disable the ability to use Apple Pay on your Mac in your iPhone
settings. Go to "Wallet & Apple Pay," and uncheck "Allow payments on
Mac."
For more information about Apple Pay privacy, please visit the following web address: https://support.apple.com/de-de/HT203027
- Google Pay
If
you choose to use the "Google Pay" payment method of Google Ireland
Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
("Google"), the payment processing will be done through the "Google Pay"
application of your device running at least Android 4.4 ("KitKat") and
having an NFC function by charging a payment card deposited with Google
Pay or a payment system verified there (e.g. PayPal). For the release of
a payment via Google Pay in the amount of more than €25, the prior
unlocking of your mobile end device by the respective verification
measure set up (such as facial recognition, password, fingerprint or
pattern) is required.
For the purpose of payment processing, the
information you provide during the ordering process, together with
information about your order, will be passed on to Google. Google then
transmits your payment information stored in Google Pay in the form of a
uniquely assigned transaction number to the source website, which is
used to verify a completed payment. This transaction number does not
contain any information about the real payment data of your payment
means deposited in Google Pay, but is created and transmitted as a
one-time valid numeric token. For all transactions via Google Pay,
Google only acts as an intermediary to process the payment transaction.
The transaction is carried out exclusively in the relationship between
the user and the source website by debiting the means of payment
deposited with Google Pay.
Insofar as personal data is processed
during the described transfers, the processing is carried out
exclusively for the purpose of payment processing in accordance with
Art. 6 (1) lit. b DSGVO.
Google reserves the right to collect, store
and evaluate certain transaction-specific information for each
transaction made via Google Pay. This includes the date, time and amount
of the transaction, merchant location and description, a description of
the purchased goods or services provided by the merchant, photos that
you have attached to the transaction, the name and email address of the
seller and buyer or the sender and recipient, the payment method used,
your description for the reason for the transaction and, if applicable,
the offer associated with the transaction.
According to Google, this
processing is carried out exclusively in accordance with Art. 6 para.1
lit. f DSGVO on the basis of the legitimate interest in proper billing,
verification of transaction data and optimization and functional
maintenance of the Google Pay service.
Google also reserves the right
to merge the processed transaction data with further information
collected and stored by Google when using other Google services.
The terms of use of Google Pay can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection at Google Pay can be found at the following Internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en
- Klarna
If
you select a Klarna payment service, the payment will be processed
through Klarna Bank AB (publ), https://www.klarna.com/de/, Sveavägen 46,
111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to enable the
processing of the payment, your personal data (first and last name,
street, house number, postal code, city, gender, e-mail address,
telephone number and IP address) as well as data related to the order
(e.g. invoice amount, article, delivery type) will be passed on to
Klarna for the purpose of identity and credit checks, provided that you
have expressly consented to this in accordance with Art. 6 para. 1 lit. a
DSGVO during the ordering process. You can see which credit agencies
your data may be forwarded to here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The
credit report may contain probability values (so-called score values).
If score values are included in the result of the credit report, they
are based on a scientifically recognized mathematical-statistical
procedure. The calculation of the score values includes, but is not
limited to, address data. Klarna uses the information obtained about the
statistical probability of non-payment for a weighed decision on the
establishment, implementation or termination of the contractual
relationship.
You may withdraw your consent at any time by sending a
message to the data controller or to Klarna. However, Klarna remains
entitled to process your personal data, if applicable, insofar as this
is necessary for the processing of payments in accordance with the
contract.
Your personal data will be handled in accordance with the
applicable data protection regulations and as specified in Klarna's
Privacy Policy for data subjects located in Germany
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for data subjects located in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
.
- Mollie
If
you choose a payment method of the payment service provider Mollie, the
payment processing is carried out via the payment service provider
Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands, to whom
we pass on your information provided during the ordering process
together with information about your order (name, address, IBAN, BIC,
invoice amount, currency and transaction number) in accordance with Art.
6 (1) lit. b DSGVO. The transfer of your data is solely for the purpose
of payment processing with the payment service provider Mollie and only
to the extent necessary for this purpose.
- Paypal
When paying
via PayPal, credit card via PayPal, direct debit via PayPal or - if
offered - "purchase on account" or "installment payment" via PayPal, we
pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part
of the payment processing. The transfer takes place in accordance with
Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for
the payment processing.
PayPal reserves the right to conduct a credit
check for the payment methods credit card via PayPal, direct debit via
PayPal or - if offered - "purchase on account" or "installment payment"
via PayPal. For this purpose, your payment data may be passed on to
credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO on the
basis of PayPal's legitimate interest in determining your solvency.
PayPal uses the result of the credit check with regard to the
statistical probability of non-payment for the purpose of deciding on
the provision of the respective payment method. The creditworthiness
information may contain probability values (so-called score values).
Insofar as score values are included in the result of the credit report,
they have their basis in a scientifically recognized
mathematical-statistical procedure. The calculation of the score values
includes, but is not limited to, address data. For further information
on data protection, including information on the credit agencies used,
please refer to PayPal's privacy policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object
to this processing of your data at any time by sending a message to
PayPal. However, PayPal may still be entitled to process your personal
data, provided that this is necessary for the contractual payment
processing.
- SOFORT
If you select the payment method "SOFORT",
the payment will be processed by the payment service provider SOFORT
GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to
whom we will pass on your information provided during the ordering
process, together with information about your order, in accordance with
Art. 6 (1) lit. b DSGVO. Sofort GmbH is part of the Klarna Group (Klarna
Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will
only be passed on for the purpose of payment processing with the payment
service provider SOFORT and only insofar as it is necessary for this
purpose. You can obtain more information about SOFORT's data protection
policy at the following Internet address:
https://www.klarna.com/sofort/datenschutz.
8) Online Marketing
8.1 - Google Ads Conversion Tracking
This
website uses the online advertising program "Google Ads" and, within
the framework of Google Ads, the conversion tracking of Google Ireland
Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
("Google"). We use the offer of Google Ads to draw attention to our
attractive offers with the help of advertising media (so-called Google
Adwords) on external websites. We can determine how successful the
individual advertising measures are in relation to the data of the
advertising campaigns. In this way, we pursue the aim of displaying
advertising that is of interest to you, making our website more
interesting for you and achieving a fair calculation of the advertising
costs incurred.
The conversion tracking cookie is set when a user
clicks on an ad placed by Google Ads. Cookies are small text files that
are stored on your terminal device. These cookies usually lose their
validity after 30 days and are not used for personal identification. If
the user visits certain pages of this website and the cookie has not yet
expired, Google and we can recognize that the user clicked on the ad
and was redirected to this page. Each Google Ads customer receives a
different cookie. Cookies can therefore not be tracked across Google Ads
customers' websites. The information obtained using the conversion
cookie is used to create conversion statistics for Google Ads customers
who have opted in to conversion tracking. The customers learn the total
number of users who clicked on their ad and were redirected to a page
tagged with a conversion tracking tag. However, they do not receive any
information that can be used to personally identify users. In the
context of the use of Google Ads, personal data may also be transmitted
to the servers of Google LLC. in the USA.
Details on the processing
triggered by Google Ads Conversion Tracking and Google's handling of
data from websites can be found here:
https://policies.google.com/technologies/partner-sites
All processing
described above, in particular the setting of cookies for reading out
information on the end device used, will only be carried out if you have
given us your express consent to do so in accordance with Art. 6 (1)
lit. a DSGVO. You can revoke your consent at any time with effect for
the future by deactivating this service in the "Cookie Consent Tool"
provided on the website.
Furthermore, you can permanently object to
the setting of cookies by Google Ads conversion tracking by downloading
and installing the browser plug-in from Google available at the
following link:
https://www.google.com/settings/ads/plugin?hl=de
Please
note that certain functions of this website may not be available or may
only be available to a limited extent if you have deactivated the use
of cookies.
Google's privacy policy can be viewed here: https://www.google.de/policies/privacy/
8.2 Use of Affiliate Programs
- ADCELL Affiliate Program (Firstlead GmbH)
We
participate in the affiliate program "ADCELL" of Firstlead GmbH,
Rosenfelder St. 15-16, 10315 Berlin (hereinafter "ADCELL"). As part of
its services, ADCELL stores cookies on end devices of users for the
documentation of transactions (e.g. "sales leads") when a visitor clicks
on an advertisement with the partner link. These cookies serve the sole
purpose of correctly assigning the success of an advertising medium and
the corresponding billing within the network. ADCELL also uses
so-called tracking pixels. These allow information such as visitor
traffic on the pages to be evaluated.
The information generated by
cookies and tracking pixels about the use of this website (including the
IP address) and delivery of advertising formats are transmitted to a
server of ADCELL and stored there. Among other things, ADCELL can
recognize that the partner link on this website has been clicked. ADCELL
may pass this (anonymized) information on to contractual partners under
certain circumstances, but data such as the IP address will not be
merged with other stored data.
All processing described above, in
particular the reading of information on the end device used, only takes
place if you have given your express consent to this in accordance with
Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time
with effect for the future by deactivating this service in the "Cookie
Consent Tool" provided on the website.
9) Web analytics services
9.1 Google (Universal) Analytics
This
website uses Google (Universal) Analytics, a web analytics service
provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin,
D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses
"cookies", which are text files placed on your computer, to help the
website analyze how users use the site. The information generated by the
cookie about your use of the website (including your IP address) will
be transmitted to and stored by Google on servers in the United States.
This
website uses Google (Universal) Analytics exclusively with the
extension "_anonymizeIp()", which ensures an anonymization of the IP
address by shortening and excludes a direct personal reference. Through
the extension, your IP address is shortened beforehand by Google within
member states of the European Union or in other contracting states of
the Agreement on the European Economic Area. Only in exceptional cases
will the full IP address be transmitted to a Google LLC.server in the
USA and shortened there. On our behalf, Google will use this information
for the purpose of evaluating your use of the website, compiling
reports on website activity and providing other services relating to
website activity and internet usage. In this context, the IP address
transmitted by your browser as part of Google (Universal) Analytics will
not be merged with other Google data.
Google Analytics also enables
the creation of statistics with statements about the age, gender and
interests of site visitors on the basis of an evaluation of
interest-based advertising and with the involvement of third-party
information via a special function, the so-called "demographic
characteristics". This allows the definition and differentiation of user
groups of the website for the purpose of targeting marketing measures.
However, data records collected via "demographic characteristics" cannot
be assigned to a specific person.
Details on the processing
triggered by Google Analytics and Google's handling of website data can
be found here: https://policies.google.com/technologies/partner-sites
All
processing described above, in particular the setting of Google
Analytics cookies for reading out information on the end device used,
will only be carried out if you have given us your express consent to do
so in accordance with Art. 6 (1) lit. a DSGVO. Without this consent,
Google Analytics will not be used during your visit to the site.
You
can revoke your consent at any time with effect for the future. To
exercise your revocation, please deactivate this service in the "Cookie
Consent Tool" provided on the website. We have concluded an order
processing agreement with Google for the use of Google Analytics, which
obliges Google to protect the data of our site visitors and not to pass
it on to third parties.
For the transfer of data from the EU to the
USA, Google refers to so-called standard data protection clauses of the
European Commission, which are intended to ensure compliance with the
European level of data protection in the USA.
Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
9.2 Google Analytics 4
This
website uses Google Analytics 4, a service provided by Google Ireland
Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
("Google"), which can be used to analyze the use of websites.
When
using Google Analytics 4, so-called "cookies" are used as standard.
Cookies are text files that are stored on your terminal device and
enable an analysis of your use of a website. The information collected
by cookies about your use of the website (including the IP address
transmitted by your terminal device, shortened by the last digits, see
below) is usually transmitted to a Google server and stored and
processed there. This may also result in the transmission of information
to the servers of Google LLC, a company based in the USA, where the
information is further processed.
When using Google Analytics 4, the
IP address transmitted by your terminal device when you use the website
is always collected and processed by default and automatically only in
an anonymized manner, so that a direct personal reference of the
collected information is excluded. This automatic anonymization is
carried out by shortening the IP address transmitted by your terminal
device by Google within member states of the European Union (EU) or
other contracting states of the Agreement on the European Economic Area
(EEA) by the last digits.
On our behalf, Google uses this and other
information to evaluate your use of the website, to compile reports
(reports) on your website activities or your usage behavior and to
provide us with other services related to your website usage and
internet usage. In this context, the IP address transmitted and
shortened by your terminal device within the scope of Google Analytics 4
will not be merged with other data from Google. The data collected in
the context of the use of Google Analytics 4 will be retained for 2
months and then deleted.
Google Analytics 4 also enables the creation
of statistics with statements about age, gender and interests of
website users on the basis of an evaluation of interest-based
advertising and with the involvement of third-party information via a
special function, the so-called "demographic characteristics". This
makes it possible to determine and distinguish between groups of website
users for the purpose of targeting marketing measures. However, data
collected via the "demographic characteristics" cannot be assigned to a
specific person and thus not to you personally. This data collected via
the "demographic characteristics" function is retained for two months
and then deleted.
All processing described above, in particular the
setting of Google Analytics cookies for the storage and reading of
information on the terminal device used by you for the use of the
website, will only take place if you have given us your express consent
for this in accordance with Art. 6 (1) lit. a DSGVO. Without your
consent, Google Analytics 4 will not be used during your use of the
website. You can revoke your consent once given at any time with effect
for the future. To exercise your revocation, please deactivate this
service via the "Cookie Consent Tool" provided on the website.
In
connection with this website, the Google Signals service is also used as
an extension of Google Analytics 4. With Google Signals, we can have
Google generate cross-device reports (so-called "cross-device
tracking"). If you have activated "personalized ads" in your Google
account settings and linked your Internet-enabled end devices to your
Google account, Google can analyze usage behavior across devices and
create database models based on this if you have given your consent to
the use of Google Analytics 4 in accordance with Art. 6 (1) a DSGVO. The
logins and device types of all website users who were logged into a
Google account and executed a conversion are taken into account. The
data shows, among other things, on which device you clicked on an ad for
the first time and on which device the relevant conversion took place.
We do not receive any personal data from Google in this regard, but only
statistics compiled on the basis of Google Signals. You have the option
of deactivating the "personalized ads" function in the settings of your
Google account and thus turning off the cross-device analysis in
connection with Google Signals. To do so, follow the instructions on
this page: https://support.google.com/ads/answer/2662922?hl=de
Further
information on Google Signals can be found at the following link:
https://support.google.com/analytics/answer/7532985?hl=de
We have
concluded a so-called order processing agreement with Google for our use
of Google Analytics 4, by which Google is obliged to protect the data
of our website users and not to pass it on to third parties.
To
ensure compliance with the European level of data protection, even in
the event of any transfer of data from the EU or EEA to the USA and
possible further processing there, Google refers to the so-called
standard contractual clauses of the European Commission, which we have
contractually agreed with Google.
Further legal information on Google
Analytics 4, including a copy of the aforementioned standard
contractual clauses, can be found at
https://policies.google.com/privacy?hl=de&gl=de and at
https://policies.google.com/technologies/partner-sites
10) Retargeting/ Remarketing/ Referral Advertising
10.1 Facebook Pixel for the creation of Custom Audiences
Within
our online offer, we use the "Facebook Pixel" service of the following
provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2,
Ireland ("Facebook").
If a user clicks on an advertisement placed by
us on Facebook, a parameter is added to the URL of our linked page with
the help of "Facebook Pixel". This URL parameter is then entered into
the user's browser after the redirection by a cookie that our linked
page sets itself.
On the one hand, this makes it possible for
Facebook to determine the visitors to our online offer as a target group
for the display of advertisements (so-called "Facebook ads").
Accordingly, we use the service to display the Facebook ads placed by us
only to those Facebook users who have also shown an interest in our
online offer or who have certain characteristics (e.g. interests in
certain topics or products determined on the basis of the websites
visited), which we transmit to Facebook (so-called "Custom Audiences").
On
the other hand, "Facebook Pixel" can be used to track whether users
have been redirected to our website after clicking on a Facebook ad and
what execution actions they take there (so-called "conversion
tracking").
The data collected is anonymous for us, so it does not
allow us to draw any conclusions about the identity of the users.
However, the data is stored and processed by Facebook so that a
connection to the respective user profile is possible and Facebook can
use the data for its own advertising purposes.
All of the processing
described above, in particular the setting of cookies for reading out
information on the end device used, is only carried out if you have
given us your express consent to do so in accordance with Art. 6 Para. 1
lit. a DSGVO. You can revoke your consent at any time with future
effect by deactivating this service in the "cookie consent tool"
provided on the website.
We have concluded an order processing
agreement with the provider, which ensures the protection of our site
visitors' data and prohibits unauthorised disclosure to third parties.
The
information generated by Facebook is usually transferred to a Facebook
server and stored there; in this context, there may also be a transfer
to servers of Meta Platforms Inc. in the USA.
For the transfer of
data to the USA, the provider invokes standard contractual clauses of
the European Commission, which are intended to ensure compliance with
the European level of data protection.
10.2 Google Ads Remarketing
Our
website uses the functions of Google Ads Remarketing, with which we
advertise this website in Google search results, as well as on
third-party websites. The provider is Google Ireland Limited, Gordon
House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this
purpose, Google sets a cookie in the browser of your terminal device,
which automatically enables interest-based advertising by means of a
pseudonymous cookie ID and on the basis of the pages you visit.
Additional data processing only takes place if you have consented to
Google linking your Internet and app browsing history to your Google
account and using information from your Google account to personalize
ads that you view on the web. In this case, if they are logged in to
Google while visiting our website, Google will use your data together
with Google Analytics data to create and define target group lists for
cross-device remarketing. For this purpose, Google temporarily links
your personal data with Google Analytics data to form target groups. The
use of Google Ads Remarketing may also involve the transmission of
personal data to the servers of Google LLC. in the USA.
Details on
the processing triggered by Google Ads Remarketing and on Google's
handling of website data can be found here:
https://policies.google.com/technologies/partner-sites
You can
permanently object to the setting of cookies by Google Ads Remarketing
by downloading and installing the browser plug-in from Google available
at the following link:
https://support.google.com/ads/answer/7395996?
Further information and the privacy policy regarding advertising and Google can be found here:
https://www.google.com/policies/technologies/ads/
All
processing described above, in particular the setting of cookies for
reading out information on the end device used, will only be carried out
if you have given us your express consent to do so in accordance with
Art. 6 (1) lit. a DSGVO. You can revoke your consent at any time with
effect for the future by deactivating this service in the "Cookie
Consent Tool" provided on the website.
11) Site functionalities
11.1 Use of Youtube videos
This
website uses the Youtube embedding function to display and play videos
from the provider "Youtube", which belongs to Google Ireland Limited,
Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
The
extended data protection mode is used here, which, according to the
provider, only triggers the storage of user information when the
video(s) is/are played. If the playback of embedded Youtube videos is
started, the provider "Youtube" uses cookies to collect information
about user behavior. According to information from "Youtube", these are
used, among other things, to collect video statistics, to improve
user-friendliness and to prevent abusive behavior. If you are logged in
to Google, your data is directly assigned to your account when you click
on a video. If you do not want the assignment to your YouTube profile,
you must log out before activating the button. You have the right to
object to the creation of these user profiles, whereby you must contact
YouTube to exercise this right. The use of YouTube may also result in
the transmission of personal data to the servers of Google LLC. in the
USA.
Regardless of a playback of the embedded videos, a connection to
the Google network is established each time this website is called up,
which may trigger further data processing operations without our
influence.
All processing described above, in particular the reading
of information on the end device used via the tracking pixel, will only
be carried out if you have given us your express consent to do so in
accordance with Art. 6 Para. 1 lit. a DSGVO. Without this consent,
Youtube videos will not be used during your visit to the site.
You
can revoke your consent at any time with effect for the future. To
exercise your revocation, please deactivate this service in the "cookie
consent tool" provided on the website via alternative options
communicated to you on the website.
For more information on data
protection at "Youtube", please refer to the Youtube Terms of Use at
https://www.youtube.com/static?template=terms as well as Google's
privacy policy at https://www.google.de/intl/de/policies/privacy
11.2 Shopvote graphics
To
display our ShopVote seal and the collected and/or aggregated ratings,
if any, we have integrated ShopVote graphics on this website.
This
serves to protect our legitimate interests in an optimal marketing of
our offer, which prevail in the context of a balancing of interests, in
accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. The ShopVote graphics
and the services advertised with them are an offer of Blickreif GmbH,
Schulstraße 46, 80634 Munich.
When the ShopVote graphics are called
up, the web server automatically saves a so-called server log file,
which contains, for example, your IP address, the date and time of the
call, the amount of data transferred and the source of the call (access
data) and documents the call. This access data is not evaluated and is
automatically overwritten no later than seven days after the end of your
visit to the site. No other personal data is collected or stored by the
ShopVote graphics.
11.3 Google reCAPTCHA
On this website, we also
use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4
Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is
primarily used to distinguish whether an input is made by a natural
person or is abused by machine and automated processing. The service
includes the sending of the IP address and possibly other data required
by Google for the reCAPTCHA service to Google and is carried out in
accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate
interest in determining individual ownership on the Internet and the
prevention of abuse and spam. The use of Google reCAPTCHA may also
involve the transmission of personal data to the servers of Google LLC.
in the USA.
Further information on Google reCAPTCHA as well as
Google's privacy policy can be found at:
https://www.google.com/intl/de/policies/privacy/
To the extent
legally required, we have obtained your consent pursuant to Art. 6 (1)
lit. a DSGVO for the processing of your data as described above. You can
revoke your consent at any time with effect for the future. To exercise
your revocation, please follow the option described above to make an
objection.
12) Tools and other
12.1 Cookie consent tool
This
website uses a so-called "cookie consent tool" to obtain effective user
consent for cookies and cookie-based applications that require consent.
The "Cookie Consent Tool" is displayed to users in the form of an
interactive user interface when they call up the page, on which consent
for certain cookies and/or cookie-based applications can be given by
ticking the appropriate box. By using the tool, all cookies/services
requiring consent are only loaded if the respective user grants the
corresponding consent by setting a check mark. This ensures that such
cookies are only set on the respective user's end device if consent has
been granted.
The tool sets technically necessary cookies to save
your cookie preferences. Personal user data is generally not processed
in this context.
If, in individual cases, personal data (such as the
IP address) is processed for the purpose of storing, assigning or
logging cookie settings, this is done in accordance with Art. 6 (1) f
DSGVO on the basis of our legitimate interest in legally compliant,
user-specific and user-friendly consent management for cookies and thus
in a legally compliant design of our website.
Further legal basis for
the processing is Art. 6 para. 1 lit. c DSGVO. As the responsible
party, we are subject to the legal obligation to make the use of
technically unnecessary cookies dependent on the respective user
consent.
Further information on the operator and the setting options
of the cookie consent tool can be found directly in the corresponding
user interface on our website.
12.2 - Google Maps
On our website,
we use Google Maps (API) from Google Ireland Limited, Gordon House, 4
Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web
service for displaying interactive (land) maps to visually display
geographical information. By using this service, our location is shown
to you and a possible approach is facilitated.
Information about your
use of our website (such as your IP address) will be transmitted to and
stored by Google on servers in the United States when you access those
sub-pages in which the Google Maps map is integrated. This occurs
regardless of whether Google provides a user account through which you
are logged in or whether a user account exists. If you are logged in to
Google, your data will be directly assigned to your account. If you do
not want the assignment with your profile at Google, you must log out
before activating the button. Google stores your data (even for users
who are not logged in) as usage profiles and evaluates them. The
collection, storage and evaluation are carried out in accordance with
Art. 6 para. 1 lit. f DSGVO on the basis of Google's legitimate interest
in the insertion of personalized advertising, market research and / or
the design of Google websites to meet the needs. You have the right to
object to the creation of these user profiles, whereby you must contact
Google to exercise this right. If you do not agree to the future
transmission of your data to Google in the context of the use of Google
Maps, you also have the option of completely deactivating the Google
Maps web service by turning off the JavaScript application in your
browser. Google Maps and thus also the map display on this website can
then not be used.
You can view Google's terms of use at
https://www.google.de/intl/de/policies/terms/regional.html, the
additional terms of use for Google Maps can be found at
https://www.google.com/intl/de_US/help/terms_maps.html
Detailed
information on data protection in connection with the use of Google Maps
can be found on Google's website ("Google Privacy Policy"):
https://www.google.de/intl/de/policies/privacy/
To the extent legally
required, we have obtained your consent pursuant to Art. 6 (1) lit. a
DSGVO for the processing of your data as described above. You can revoke
your consent at any time with effect for the future. To exercise your
revocation, please follow the option described above to make an
objection.
13) Rights of the data subject
13.1 The applicable
data protection law grants you the following data subject rights (rights
of information and intervention) vis-à-vis the controller with regard
to the processing of your personal data, whereby reference is made to
the stated legal basis for the respective exercise requirements:
- Right of information pursuant to Art. 15 GDPR;
- right to rectification pursuant to Art. 16 GDPR;
- right to erasure pursuant to Art. 17 GDPR;
- right to restriction of processing pursuant to Art. 18 GDPR;
- right to information pursuant to Art. 19 GDPR;
- right to data portability pursuant to Art. 20 GDPR;
- right to withdraw consent given pursuant to Art. 7(3) GDPR;
- right to lodge a complaint pursuant to Art. 77 GDPR.
13.2 RIGHT OF OBJECTION
IF
WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF
INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE
THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE
FUTURE ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU
EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA
CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE
CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT
OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE
PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING
LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSES OF
DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE
PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING. YOU
MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
14) Duration of storage of personal data
The
duration of storage of personal data is measured on the basis of the
respective legal basis, the purpose of processing and - if relevant -
additionally on the basis of the respective statutory retention period
(e.g. retention periods under commercial and tax law).
When
processing personal data on the basis of explicit consent pursuant to
Art. 6 (1) a DSGVO, this data is stored until the data subject revokes
his or her consent.
If there are statutory retention periods for data
that is processed within the scope of legal or quasi-legal obligations
on the basis of Art. 6 (1) (b) DSGVO, this data will be routinely
deleted after the retention periods have expired, provided that it is no
longer required for the fulfillment or initiation of a contract and/or
there is no legitimate interest on our part to continue storing it.
When
processing personal data on the basis of Art. 6(1)(f) DSGVO, this data
is stored until the data subject exercises his or her right to object
pursuant to Art. 21(1) DSGVO, unless we can demonstrate compelling
legitimate grounds for the processing which override the interests,
rights and freedoms of the data subject, or the processing serves to
assert, exercise or defend legal claims.
When processing personal
data for the purpose of direct marketing on the basis of Article 6 (1)
(f) DSGVO, this data is stored until the data subject exercises his or
her right to object pursuant to Article 21 (2) DSGVO.
Unless
otherwise stated in the other information in this statement about
specific processing situations, stored personal data will otherwise be
deleted when it is no longer necessary for the purposes for which it was
collected or otherwise processed.